The first post on James new blog reminded me of something that i’ve been querying recently
I’ve been working with Sonicwall products for years. It started in my previous job so made sense to continue to use them when we started our company.
One of the things i did was to take the official training and pass the exam to become a Certified Sonicwall Security Administrator (CSSA)
The benefits for passing include (from the Sonicwall US site)
- Direct access to 2nd level Technical Support (based on regional availability)
- Access to SonicWALL’s Online Forum (discussion group)
- Support Bulletins and advanced notifications
- Opportunities to participate in SonicWALL beta programs
- Certification newsletters
- CSSA logo usage
Now when i passed no-one told me i’d need to re-certify after a certain amount of time had passed but this turns out to be the case.
I tried to speak to 2nd level tech support but they refused to help as i “wasn’t on the list”
After speaking to our account managers at our distributor and with Sonicwall UK it was only recently we got a definate “yes you have to re-certify” answer
What annoys me is this,
Why should i have to take the same exam every year? (or every two years as it now looks)
If i was doing Microsoft certification i could do the training and pass the exams and become an MCSE
That certification would stay with me until the certification gets retired. Obviously if new products launch new exams come out but i don’t have to retake anything on a yearly basis
Am i complaining about nothing?
I think the sonicwall certification path should include a “re-certification” (or refresher) exam as currently someone taking the exam for the first time would do the same exam as someone who has needs to re-certify
Just my two-pence worth