Some News

I know this has already been done but after the day i’ve had i don’t care!

A few weeks ago i briefly mentioned i’d had some big news

This is it

Another parkes on the way

Baby number two on the way!

Picture is from the 12 week scan and we got to see the little one kicking it’s legs around which was fantastic!

Currently expected January 2009 so still a long way to go

Better make some more deals to pay for all the mouths i have to feed!

So what could have ruined my day after such a happy afternoon?

I arrived home to a letter from the bank telling me i’m overdrawn

I thought this a bit odd as i’ve not had any major purchases recently

I logged onto the online banking and i found a transaction from Brighthouse that i certainly didn’t make

I spent fifteen minutes on hold to an 0845 number (further to my post a couple of days ago about not having a landline, i was calling on a mobile and this isn’t included in my free minutes!)

I then had to jump through a series of hoops (including being asked if i wanted to buy identity theft insurance!) until i was put through to the “fraud team”

I was told that the purchase had taken place over the phone from the Bransholme branch (in Hull…hundreds of miles from where i live)

The result is i’ve had my card cancelled and i’ve got some paperwork to fill out and i’ve also got to ring my branch tomorrow to let them know about the situation and stop me getting charged any further

I’m still puzzled as to how this happened. Also surely the fact the card billing address is nowhere near the store would raise some eyebrows?

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Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.

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