My Windows Phone – HTC Touch 2 and Mobile Madness

Let’s get something out of the way – I don’t want an iPhone :-p

No that’s out the way back to the post…

Our mobile contract recently expired so I try to approach this in a reasonably simple manner

1) Is the price plan fitting our needs? If it is then I don’t really want to pay anymore per month, if anything I’d rather pay less

2) The less we have to pay for devices the better! Windows Mobile is our first preference.

So even after our recent “billing issues” with T-Mobile we went to them first to give them the chance to keep our business. I told them our preferences and asked to see what they could do

What was really frustrating here was the first person I spoke to didn’t really know exactly what they were selling. I was told that our price plan didn’t exist anymore and if we wanted Windows mobile we had a choice of two devices, one we could get as a free upgrade and one we’d have to pay for. The price plan choices were also confusing and it wasn’t clear how much data we’d be getting (which is important!)

Annoyed I left it and decided to come back as Windows Mobile 6.5 had just been announced so I wanted to see how quickly the devices would filter through

I then went to look at the competition and looked through their offerings on the websites first and initially I found

Three don’t appear to sell any Windows Mobile based devices

02 and Orange have price plans that are higher than what we’re paying now and it was very very unclear about data allowances

Vodafone had price plans that were slightly more than we were currently paying with less minutes, texts and data but had a greater variety of devices

I then spotted the HTC Touch 2 Pro which I liked the look of so spoke to Vodafone’s small business team. The upshot of it was that i was correct in that we’d be paying slightly more per month for less features on our package and would have to pay for each device

So I went back to T-Mobile see what they were doing on the Windows Mobile 6.5 front

I spoke to three different people and not one of them was 100% sure about the devices they sold! The good news was that our price plan does still exist and we don’t under or over use it so it’s the correct plan for us

So if we were going to stay where we are it was just a matter of trying to pick a device

There are two on the website, and like the other experiences I’ve had with the other mobile providers trying to get clear and concise information wasn’t easy

By the time I’d been backwards and forwards and tried to figure out who actually knew what they were doing I didn’t care about the version of Windows Mobile!

It then transpires that T-Mobile have recently started to stock the HTC Touch 2 (though it was no where to be found on their website) which does run Windows Mobile 6.5 (again the staff on the phone weren’t entirely sure of this!) so that is what I went with

It arrived a couple of days later (no thanks to the Royal Mail postal strike!!)

So after all that…the phone!


Image from

Compared to my HTC TyTn II the phone weighs nothing at all! That keyboard makes all the difference.

When going for this phone my one worry was the lack of keyboard and was the reason the Touch 2 Pro caught my eye as I used it quite a lot. A week in and I’m just about getting used to it

The touch screen is nice and responsive and the few people I’ve shown it to said they liked how the device looked. It also has an FM radio built-in, I’ve never had a phone with the capability and haven’t had the chance to try it out yet. I’ve put an 8GB micro SD in though so was planning on using MP3s more than listen to the radio

The quality of the calls I’ve made have been decent and it plays nicely with my hands free kit

I’m not going to do a full blown review of Windows Mobile 6.5 (Windows phone!) as there are plenty of other people who will do a far better job but just some thoughts

  • The new start menu is very nice. On my old 6.0 device using the start menu with anything other than the stylus or the device navigation buttons was a no go
  • The threaded conversations for text messages is interesting. I’m still getting used to it but it’s keeping my inbox a lot neater
  • The new onscreen keyboard is pretty cool, now i’m getting used to it I haven’t been anywhere near the stylus
  • Internet Explorer is nice. Though I’m currently testing Opera mobile that came bundled with it as it just too many good features (tabs and password management are my current favourites)
  • While it’s generally more “finger friendly” there are still some areas that very obviously are the same as in previous versions of Windows Mobile so i think this is more of an incremental upgrade.


I’ll need to read the manual for the TouchFlo stuff though. The areas on the front screen for text messages and emails have changed since the day i turned the phone on. I may be misunderstanding it’s use though

Overall I’m really pleased with the phone. At the moment I don’t have any immediate regrets for ignoring the Touch 2 Pro. I do wish we could do away with the version madness though

When you buy an iPhone that’s exactly what you get. Regardless which generation of handset you buy you always get updates so you can take advantage of the latest features. No such thing with Windows Mobile as you are at the mercy of the handset manufacturer and the mobile provider. It was immensely frustrating dealing with the sales staff who just didn’t know their products

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Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.

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1 thought on “My Windows Phone – HTC Touch 2 and Mobile Madness

  • Hi Andy, when upgrading or want a better bargain always ask for the cancellation dept. I tried that in the past with tmobile and it worked. I was asked to pay for newly released handset at the time of upgrade by the regular customer card. but the loyalty team (cancellation dept) agreed to release the hanset for free and a much better price plan with free web n walk plus…

    Always ask for the cancellation dept. Thats where the real deal is.

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