{"id":1070,"date":"2012-01-14T15:14:11","date_gmt":"2012-01-14T15:14:11","guid":{"rendered":"http:\/\/andyparkes.co.uk\/blog\/index.php\/2012\/01\/14\/buffalo-linkstation-ls-wxlcant-login\/"},"modified":"2012-01-14T15:14:11","modified_gmt":"2012-01-14T15:14:11","slug":"buffalo-linkstation-ls-wxlcant-login","status":"publish","type":"post","link":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2012\/01\/14\/buffalo-linkstation-ls-wxlcant-login\/","title":{"rendered":"Buffalo Linkstation LS-WXL–Can’t Login"},"content":{"rendered":"

Wow\u2026a technical post! These have been a bit thin on the ground recently!<\/p>\n

I wasn\u2019t able to get at the web interface or the shares on a LinkStation LS-WXL<\/a> we have on one of our clients sites. <\/p>\n

I was able to ping it..but that was all! Having asked the client to power cycle it I still couldn\u2019t do anything with it so I duly went to site. <\/p>\n

I fired up the NAS Navigator software which found the device ok. However it reported the NAS was in EM Mode which is Emergency Mode<\/a> (or Emergency Mode Mode if you\u2019re picky about how these things are written<\/a>) which basically means the device couldn\u2019t load the firmware from the hard disk. <\/p>\n

* Disclaimer \u2013 if you try anything I mention below you run the risk of data loss \u2013 it\u2019s not my fault if you lose anything! * <\/em><\/strong><\/p>\n

So the normal advice for getting out of EM Mode is to download the latest firmware version<\/a> and install that, which I did. However, once I\u2019d done this I wasn’t able to login with the password that had been previously set. The default password didn\u2019t work either. <\/p>\n

My next plan of action was to perform a factory reset. <\/p>\n

The steps for this are:<\/p>\n

\n

Power the NAS off, hold the function button on the back and power it back on, once you start to get some flashing lights on the front press the function button again. <\/p>\n<\/blockquote>\n

It took a little while to get the timing right for this but it appeared to work as the IP address reset back to default. <\/p>\n

I still couldn\u2019t login though. <\/p>\n

A little puzzled I decided to investigate my options as to cracking the password. There is a lively community around the Buffalo NAS devices where they modify the stock firmware to do lots of things it wasn\u2019t originally intended for (media servers, etc)<\/p>\n

I did come across a couple of potential options but nothing really worked and I was very worried about totally \u201cbricking\u201d the device. <\/p>\n

So my next train of thought had me wondering that if the main firmware is ran from the hard disk, what would I do if a hard drive needed to be replaced? <\/p>\n

Not a stupid question apparently, using information from this guide<\/a> and this guide<\/a>, I managed to get it working. <\/p>\n

In short, if the device can\u2019t find anything to boot from it\u2019ll look for a TFTP server on 192.168.11.1 \u2013 it\u2019ll then use this to load a very basic firmware which can then be discovered in NAS Navigator where you can then reload the latest firmware. <\/p>\n

Here\u2019s what I did: <\/p>\n

I took the hard disks out, plugged them into my PC and removed all the listed volumes (there were several)<\/p>\n

Next I set the IP address on my laptop to 192.168.11.1 <\/p>\n

Then I downloaded and ran the TFTP Bootloader<\/p>\n

\"image\"<\/a><\/p>\n

I put the drives back into the NAS and started it up. It booted and the status light on the front flashed red to indicate there was nothing to boot from. <\/p>\n

Pressing the function button caused it to connect to the TFTP server and download the boot files. <\/p>\n

\"image\"<\/a><\/p>\n

After a bit of waiting around the device finally appeared back in the NAS Navigator software which also indicated the NAS was in EM Mode. <\/p>\n

I was then able to use the firmware update utility to force a reload (using this guide<\/a>) and rebuild the partition table.<\/p>\n

\"image\"<\/a><\/p>\n

Once this completed ok I reset my static IP on my laptop and on the NAS using NAS Navigator I was able to browse to the web interface and login with the default user name and password. <\/p>\n

However everything was in Japanese! <\/p>\n

To change this back to English<\/p>\n

\n

Click the second tab from the right (System)
Click the first sub-tab from left (Settings)
Click third bar from top, or lowest bar (Language)
Click the bottom button (modify)
Change display and Windows languages to English and then click left button (Save)<\/p>\n<\/blockquote>\n

Done!<\/p>\n

I was then able to set up the NAS again. <\/p>\n

The biggest downside to this was I obviously lost all the data on the device. It wasn\u2019t a big deal in this scenario but there is an excellent article that talks about NAS recovery<\/a>. It covers a lot of the things I\u2019ve mentioned above as well as additional areas such as attempting to copy the data from the hard disks. <\/p>\n

I\u2019m still not entirely sure why this all happened in the first place but I\u2019m glad I managed to get it back up and running again \u2013 these notes are so I\u2019ve got the process written down somewhere \u2013 maybe it\u2019ll help someone else too!<\/p>\n

Some useful community resources I used during all of this:<\/p>\n

http:\/\/buffalo.nas-central.org<\/a><\/p>\n

http:\/\/forums.buffalotech.com<\/a><\/p>\n

http:\/\/forum.buffalo.nas-central.org<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Wow\u2026a technical post! These have been a bit thin on the ground recently! I wasn\u2019t able to get at the web interface or the shares on a LinkStation LS-WXL we have on one of our clients sites. I was able to ping it..but that was all! Having asked the client to power cycle it I<\/p>\n

<\/span>Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[112],"tags":[],"class_list":["post-1070","post","type-post","status-publish","format-standard","hentry","category-buffalo-nas"],"yoast_head":"\nBuffalo Linkstation LS-WXL–Can’t Login - Andy's Techie Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2012\/01\/14\/buffalo-linkstation-ls-wxlcant-login\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Buffalo Linkstation LS-WXL–Can’t Login - Andy's Techie Blog\" \/>\n<meta property=\"og:description\" content=\"Wow\u2026a technical post! 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