{"id":117,"date":"2007-06-25T20:41:56","date_gmt":"2007-06-25T20:41:56","guid":{"rendered":"http:\/\/parkesy.wordpress.com\/2007\/06\/25\/more-service-pack-2-issues\/"},"modified":"2007-06-25T20:41:56","modified_gmt":"2007-06-25T20:41:56","slug":"more-service-pack-2-issues","status":"publish","type":"post","link":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/","title":{"rendered":"More Service Pack 2 Issues"},"content":{"rendered":"<p>I guess it was wishful thinking when\u00a0I installed my first Windows 2003 SP2 hoping i&#8217;d only had the <a target=\"_blank\" href=\"http:\/\/parkesy.wordpress.com\/2007\/06\/21\/sbs-2003-sp2-installations\/\" title=\"SP2 Installs\" class=\"broken_link\">help and support issue to worry about<\/a><\/p>\n<p>The day after the installation i got a call from the client to say they were having problems with one particular printer (HP Colour Laser 3600) where it sometimes prints and somtimes doesn&#8217;t<\/p>\n<p>I logged onto the server and noticed a series of jobs in the queue. I purged the jobs and restarted the spooler and sent a couple of successful test pages. Job done (so i thought)<\/p>\n<p>Client called back again. It was now that they started to tell me they had been moving the printer and were getting messages on the status screen telling them the tray was empty when it wasn&#8217;t<\/p>\n<p>This clouded the issue somewhat but when i told them take the printer off the floor (!!!) that problem disappeared<\/p>\n<p>Eventually i rebooted the server thinking they were sending documents that had something strange in it.<\/p>\n<p>It was nagging in the back of my head that it seemed too much of a coincidence that this had happened the day after i&#8217;d done the update but it was only on one printer&#8230;surely if there was an issue with the spooler itself it would effect all printers<\/p>\n<p>I just checked my email and the clients office manager had emailed me to tell me they were still having\u00a0problems so i decided too have another look.<\/p>\n<p>I looked to see if there was anything different between the printers that were working and the one that wasn&#8217;t&#8230;and i found it<\/p>\n<p>SNMP<\/p>\n<p>The other two had it disabled&#8230;the problematic one was enabled but left unconfigured<\/p>\n<p>When i install printers i disable everything not needed&#8230;including SNMP (this is only a small site where there are as many printers as there are people!) so\u00a0there isn&#8217;t any management software to utilise it.<\/p>\n<p>I didn&#8217;t install the colour laser so i&#8217;ll be having a chat with someone tomorrow!<\/p>\n<ul>\n<li>Goto the printer on the server, right click and select properties<\/li>\n<li>Select the PORTS tab<\/li>\n<li>Click CONFIGURE port<\/li>\n<li>Take the tick out of the SNMP section<\/li>\n<li>Click ok until your back at the printers folder<\/li>\n<\/ul>\n<p>As soon as i applied the changes the printer came back online and the jobs stuck in the queue disappeared<\/p>\n<p>I did a bit of digging afterwards and it turns out there were changes to how SNMP handles printers<\/p>\n<p><a href=\"http:\/\/episteme.arstechnica.com\/eve\/forums\/a\/tpc\/f\/12009443\/m\/752004225831\" class=\"broken_link\">http:\/\/episteme.arstechnica.com\/eve\/forums\/a\/tpc\/f\/12009443\/m\/752004225831<\/a><\/p>\n<p>This site gets the credit:<\/p>\n<p><a href=\"http:\/\/www.hoyty.com\/hoytyweblog\/archives\/2007\/04\/windows_2003_se.html\" class=\"broken_link\">http:\/\/www.hoyty.com\/hoytyweblog\/archives\/2007\/04\/windows_2003_se.html<\/a><\/p>\n<p>it was down when i first checked but google cache is <a target=\"_blank\" href=\"http:\/\/216.239.59.104\/search?q=cache:lqkA9IE8HDAJ:www.hoyty.com\/hoytyweblog\/archives\/2007\/04\/windows_2003_se.html+http:\/\/www.hoyty.com\/hoytyweblog\/archives\/2007\/04\/windows_2003_se.html&amp;hl=en&amp;ct=clnk&amp;cd=1&amp;gl=uk\" title=\"Google cache\" class=\"broken_link\">here<\/a><\/p>\n<p>I&#8217;ll be keeping a close eye on this site for next couple of weeks<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I guess it was wishful thinking when\u00a0I installed my first Windows 2003 SP2 hoping i&#8217;d only had the help and support issue to worry about The day after the installation i got a call from the client to say they were having problems with one particular printer (HP Colour Laser 3600) where it sometimes prints<\/p>\n<p><a class=\"readmore\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/\"><span class=\"arrow-right icon\"><\/span>Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[40],"tags":[],"class_list":["post-117","post","type-post","status-publish","format-standard","hentry","category-sbs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>More Service Pack 2 Issues - Andy&#039;s Techie Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"More Service Pack 2 Issues - Andy&#039;s Techie Blog\" \/>\n<meta property=\"og:description\" content=\"I guess it was wishful thinking when\u00a0I installed my first Windows 2003 SP2 hoping i&#8217;d only had the help and support issue to worry about The day after the installation i got a call from the client to say they were having problems with one particular printer (HP Colour Laser 3600) where it sometimes printsRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"Andy&#039;s Techie Blog\" \/>\n<meta property=\"article:published_time\" content=\"2007-06-25T20:41:56+00:00\" \/>\n<meta name=\"author\" content=\"Andy Parkes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Parkes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/\",\"url\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2007\/06\/25\/more-service-pack-2-issues\/\",\"name\":\"More Service Pack 2 Issues - 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