{"id":224,"date":"2008-01-21T17:41:11","date_gmt":"2008-01-21T17:41:11","guid":{"rendered":"http:\/\/parkesy.wordpress.com\/2008\/01\/21\/buy-now-try-later\/"},"modified":"2008-01-21T17:41:11","modified_gmt":"2008-01-21T17:41:11","slug":"buy-now-try-later","status":"publish","type":"post","link":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2008\/01\/21\/buy-now-try-later\/","title":{"rendered":"Buy Now, Try Later"},"content":{"rendered":"

I’m not going to name and shame this time <\/em>but was a little disappointed at a recent response i got to a query<\/p>\n

Basically “Company X” had a hosted service i was interested in. I wanted to know how their management tools worked on a day-to-day basis. I’m already a customer with them so i sent an email to ask if they had a demo account, or trial period on which i could test their service to see how it performed with the view to purchasing if all was well<\/p>\n

As of now, we do not have a demonstration site.<\/font><\/p>\n

However, after you have purchased the package, you can cancel it within 60 days and avail our refund policy.<\/font><\/p>\n

\u00a0<\/font><\/p>\n

Company X\u00a0offers a 60-day Money Back Guarantee. You’ll receive a complete refund if you cancel a package within 60 days from the date of your initial order.<\/font><\/p>\n

So i have to agree to buy it before i decide if i like it? Then if i don’t like it after all i have to go through all the hassle of cancelling and getting a refund?<\/p>\n

Lots of online <\/a>\u00a0service providers <\/a>are happy to let you try <\/a>their products out before you sign on the dotted line<\/p>\n

Surely from a business perspective free trials are like having an extra\u00a0member of staff in the sales team. If your confident enough of your product once the prospect has had a taste they’ll become a paying customer before long?<\/p>\n

If i were in sales i’d say the prospects qualify themselves (did i get away with that?)<\/p>\n

Or am i expecting to much as a potential customer?<\/p>\n

<\/a><\/p>\n

<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

I’m not going to name and shame this time but was a little disappointed at a recent response i got to a query Basically “Company X” had a hosted service i was interested in. I wanted to know how their management tools worked on a day-to-day basis. I’m already a customer with them so i<\/p>\n

<\/span>Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[8,38],"tags":[],"class_list":["post-224","post","type-post","status-publish","format-standard","hentry","category-customer-service","category-rants"],"yoast_head":"\nBuy Now, Try Later - Andy's Techie Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2008\/01\/21\/buy-now-try-later\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Buy Now, Try Later - Andy's Techie Blog\" \/>\n<meta property=\"og:description\" content=\"I’m not going to name and shame this time but was a little disappointed at a recent response i got to a query Basically “Company X” had a hosted service i was interested in. 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