{"id":252,"date":"2008-03-27T10:00:54","date_gmt":"2008-03-27T10:00:54","guid":{"rendered":"http:\/\/parkesy.wordpress.com\/2008\/03\/27\/mcafee-updating-unable-to-find-a-valid-repository\/"},"modified":"2008-03-27T10:00:54","modified_gmt":"2008-03-27T10:00:54","slug":"mcafee-updating-unable-to-find-a-valid-repository","status":"publish","type":"post","link":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2008\/03\/27\/mcafee-updating-unable-to-find-a-valid-repository\/","title":{"rendered":"McAfee updating – Unable to find a valid repository"},"content":{"rendered":"

I posted a couple of days ago about a new client who is using McAfee<\/a>. I went back on Tuesday just to finish off and came across a bit of a weird problem <\/p>\n

This particular PC didn’t have any anti-virus loads so i installed VirusScan 8 <\/p>\n

I configured it to point to a share to check for definition updates and fired it up and got this <\/p>\n

\n

Starting VirusScan task: AutoUpdate
Starting update session.
Unable to find a valid repository.
Closing the update session.<\/p>\n<\/blockquote>\n

My initial thought was that i’d enter the UNC details wrong so i checked that and it was fine. I then realised that if i’d entered the UNC wrong it would have fallen back to the HTTP or FTP repository….something else was going on here! <\/p>\n

So first i checked the updater log <\/p>\n

3\/25\/2008 9:24:57 AM Starting VirusScan task: AutoUpdate
3\/25\/2008 9:24:59 AM Starting update session.
3\/25\/2008 9:25:00 AM Unable to find a valid repository.
3\/25\/2008 9:25:00 AM Closing the update session.<\/em> <\/p>\n

Not helpful! <\/p>\n

Onto the event log <\/p>\n

VirusScan Enterprise: The update failed; see event log.(from PCName IP 192.168.x.x user X running VirusScan Ent. 8.0.0 UPD)<\/em><\/p>\n

Even less helpful! <\/p>\n

I look all around the program files directory to see if there were any extra log files and i couldn’t find anything <\/p>\n

I did some searching and came across this article  <\/p>\n

https:\/\/knowledge.mcafee.com\/article\/299\/5170943_f.SAL_Public.html<\/a> <\/p>\n

It talks about troubleshooting the auto-update. What helped was this <\/p>\n

\n

A verbose log file is available to assist troubleshooting. The default location is:
C:\\Documents and Settings\\All Users\\Application Data\\Network Associates\\Common Framework\\Db
<\/strong>
The file is agent_<machine_name>.log<\/strong>, where <machine_name> is the hostname of the machine where the update is being initiated.<\/p>\n<\/blockquote>\n

This log was much more helpful <\/p>\n

20080325095031 I #1676 Updater OnDemand update started.
20080325095036 I #808 FrmSvc User SID is S-1-5-18 and SessionID is 0
20080325095037 I #3980 Script Searching for first available site.
20080325095039 I #3980 InetMgr Sitelist validation failed because it is missing SPIPE site information.
20080325095039 I #3980 InetMgr Retaining the existing sitemaplist.
20080325095039 i #3980 Script Unable to find a valid repository.
20080325095039 i #808 Script Closing the update session.<\/em> <\/p>\n

The updater was having a problem reading the settings I’d put in so was defaulting to the sitelist it previously had. Since this was clean installation that meant it had nowhere to go! <\/p>\n

I also found this <\/p>\n

http:\/\/forums.mcafeehelp.com\/showthread.php?t=141537&page=3<\/a> <\/p>\n

It’s a forum post where someone suggests manually creating a sitelist.xml file. The scenario was slightly different as they were talking about ePos but the theory must be the same <\/p>\n

So I copied the sitelist.xml file from another PC onto this PC in this folder <\/p>\n

\n

C:\\Documents and Settings\\All Users\\Application Data\\Network Associates\\Common Framework<\/em> <\/p>\n<\/blockquote>\n

This sorted the problem! <\/p>\n

Not sure why the sitelist.xml file didn’t get created in the first place <\/p>\n

I’ve talked plenty of times on here about how fed up with McAfee i am. I had a meeting with Trend a couple of weeks ago and I’m about to evaluate their stuff. The “worry-free” management console looks pretty cool<\/p>\n","protected":false},"excerpt":{"rendered":"

I posted a couple of days ago about a new client who is using McAfee. I went back on Tuesday just to finish off and came across a bit of a weird problem This particular PC didn’t have any anti-virus loads so i installed VirusScan 8 I configured it to point to a share to<\/p>\n

<\/span>Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25],"tags":[],"class_list":["post-252","post","type-post","status-publish","format-standard","hentry","category-mcafee"],"yoast_head":"\nMcAfee updating - Unable to find a valid repository - Andy's Techie Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2008\/03\/27\/mcafee-updating-unable-to-find-a-valid-repository\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"McAfee updating - Unable to find a valid repository - Andy's Techie Blog\" \/>\n<meta property=\"og:description\" content=\"I posted a couple of days ago about a new client who is using McAfee. 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