{"id":838,"date":"2010-08-20T16:32:53","date_gmt":"2010-08-20T16:32:53","guid":{"rendered":"http:\/\/andyparkes.co.uk\/blog\/?p=838"},"modified":"2010-08-25T07:38:44","modified_gmt":"2010-08-25T07:38:44","slug":"sharepoint-as-a-help-desk-on-tourmanchester","status":"publish","type":"post","link":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/","title":{"rendered":"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester"},"content":{"rendered":"<p>I may have mentioned <a href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/07\/20\/sharepoint-as-a-help-deskon-tour\/\">once<\/a> or <a href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/18\/manchester-user-groupthursday-19th\/\">twice<\/a> over the last couple of weeks I\u2019d been invited to the Manchester SBSC group to deliver the presentation I gave at <a href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/06\/16\/sharepoint-as-a-help-desk-amitpro\/\">AMITPRO a few months ago<\/a>. <\/p>\n<p>So last Thursday I made the trip up to Manchester and <a href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2009\/05\/12\/infopath-amitpro\/\">as I\u2019ve done<\/a> every time I\u2019ve presented to a user group I thought it\u2019d <a href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/06\/16\/sharepoint-as-a-help-desk-amitpro\/\">critique myself again<\/a> (in the interests of self improvement of course!)<\/p>\n<p>But before that the rest of the event.<\/p>\n<p>First I\u2019d like to thank <a href=\"http:\/\/twitter.com\/simonbelt\" class=\"broken_link\">Simon Belt<\/a> for organising the event and for very kindly hanging around for a couple of beers afterwards. <\/p>\n<p>Next, thanks to the group members for their kind welcome and for not heckling. <img decoding=\"async\" style=\"border-bottom-style: none; border-right-style: none; border-top-style: none; border-left-style: none\" class=\"wlEmoticon wlEmoticon-smile\" alt=\"Smile\" src=\"https:\/\/andyparkes.co.uk\/blog\/wp-content\/uploads\/2010\/08\/wlEmoticonsmile.png\" \/><\/p>\n<p>Finally the other speaker of the night, <b><i>Gary Duffield<\/i><\/b> of <a href=\"http:\/\/www.qa.com\/about-qa\/blogs\/2010\/april\/office-2010-&ndash;-does-it-really-do-any-more-than-wordstar-or-wordperfect\" class=\"broken_link\">QA<\/a>. Garry attended WPC this year and gave a great presentation which summarised the key points that came out of the event and where Microsoft and their partners are heading in the near future. The session was very much discussion based and it was great to see that interactivity and gave everyone some good ideas to think about. <\/p>\n<p>Garry also has a <a href=\"http:\/\/www.qa.com\/about-qa\/blogs\/gary-duffield\">blog you can check out.<\/a><\/p>\n<p>So onto my presentation. <\/p>\n<p>On the whole I was pretty happy. I\u2019ve had some nice follow up comments which I always appreciate.<\/p>\n<p>What did I think though?<\/p>\n<p><strong>Preparation<\/strong><\/p>\n<p>I mentioned in my previous review that I\u2019d used OneNote to put together an outline to work against and I was pleased with how it helped me last time. Because of the way i put it together it made the presentation much easier to pick up and and repeat (it\u2019s the first time I\u2019ve ever done a talk twice!). That said the first time around I created the presentation and then delivered it shortly after I\u2019d finished it so it meant I knew everything inside out. While I had gone back through my notes when preparing I didn\u2019t quite know it in the same way as first time around. Luckily the notes helped so while I did forget to do a couple of things it was very easy to pick that up. <\/p>\n<p>As a result I actually didn\u2019t build-up the application as much as last time. I did do enough to get my point across though even if I did race through a lot of it. I don\u2019t think there is a lot I can do about this other make sure I\u2019ve got enough time as possible and know the steps as well as I can. Building a fully working SharePoint application and explaining everything along the way in a hour is an ambitious thing to do but worth racing through if it gets people thinking about how they could do it. <\/p>\n<p><strong>Speed<\/strong><\/p>\n<p>When I gave this presentation for AMITPRO I didn\u2019t use a slide deck (it wasn\u2019t actually intentional) this time since very few people in the room knew me I started with the slides to introduce myself. There weren\u2019t many slides but because of how much content there is in the demo to get through it stole a bit of my time. I\u2019ll bear it in mind next time if it\u2019s a packed agenda and maybe go back to the <a href=\"http:\/\/amitpro.org\/2010\/06\/09\/ibit-solutions-and-microsoft-amitpro\/\" class=\"broken_link\">PowerPoint free presentation Guy praised me for last time<\/a>.<\/p>\n<p><strong>Demo<\/strong><\/p>\n<p>I know a good workman shouldn\u2019t blame his tools but I\u2019m going to anyway. My laptop is a couple of years old now. It\u2019s got an Intel mobile chip (so no virtualisation extensions!) with 3GB of RAM. While it just about ran the two virtual machines I used it very obviously struggled at times and it slowed the presentation quite a bit which wasn\u2019t helpful when I had so much to get through. When I purchased the laptop I never really expected to be using it for running virtual machines for demoing SharePoint to a user group. Times have moved on though and user group presentations aside, the ability to run virtual machines on the go has lots of other benefits. I\u2019m not planning on rushing out and getting a new laptop but when my next hardware refresh comes around I\u2019ll be able to factor it in. <\/p>\n<p>&#160;<\/p>\n<p>Not too much to complain about on the whole!<\/p>\n<p>It was also good to see how another user group runs. Other than <a href=\"http:\/\/www.amitpro.org\" class=\"broken_link\">AMITPRO<\/a> the only other time I\u2019d been to another group was when I visited the Bristol group for the SBS 2008 launch. That was a slightly different format because of the SBS launch so I\u2019m counting this as my first time!<\/p>\n<p>Thanks again for to everyone who attended the meeting. Would be great to hear any comments you have!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I may have mentioned once or twice over the last couple of weeks I\u2019d been invited to the Manchester SBSC group to deliver the presentation I gave at AMITPRO a few months ago. So last Thursday I made the trip up to Manchester and as I\u2019ve done every time I\u2019ve presented to a user group<\/p>\n<p><a class=\"readmore\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\"><span class=\"arrow-right icon\"><\/span>Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[41,45],"tags":[],"class_list":["post-838","post","type-post","status-publish","format-standard","hentry","category-sbs-community","category-sharepoint"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog\" \/>\n<meta property=\"og:description\" content=\"I may have mentioned once or twice over the last couple of weeks I\u2019d been invited to the Manchester SBSC group to deliver the presentation I gave at AMITPRO a few months ago. So last Thursday I made the trip up to Manchester and as I\u2019ve done every time I\u2019ve presented to a user groupRead More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\" \/>\n<meta property=\"og:site_name\" content=\"Andy&#039;s Techie Blog\" \/>\n<meta property=\"article:published_time\" content=\"2010-08-20T16:32:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2010-08-25T07:38:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/andyparkes.co.uk\/blog\/wp-content\/uploads\/2010\/08\/wlEmoticonsmile.png\" \/>\n<meta name=\"author\" content=\"Andy Parkes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Parkes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\",\"url\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\",\"name\":\"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog\",\"isPartOf\":{\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/#website\"},\"datePublished\":\"2010-08-20T16:32:53+00:00\",\"dateModified\":\"2010-08-25T07:38:44+00:00\",\"author\":{\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/3534e8ac6b1bec765cd061feff56679d\"},\"breadcrumb\":{\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/andyparkes.co.uk\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/#website\",\"url\":\"https:\/\/andyparkes.co.uk\/blog\/\",\"name\":\"Andy&#039;s Techie Blog\",\"description\":\"Professional Geek\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/andyparkes.co.uk\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/3534e8ac6b1bec765cd061feff56679d\",\"name\":\"Andy Parkes\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3824cbf53df51d7ca5cf809b6ad81a157fbfff2292e36ab8666f04ddad06bfcc?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3824cbf53df51d7ca5cf809b6ad81a157fbfff2292e36ab8666f04ddad06bfcc?s=96&d=mm&r=g\",\"caption\":\"Andy Parkes\"},\"description\":\"Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.\",\"sameAs\":[\"http:\/\/www.andyparkes.co.uk\/blog\"],\"url\":\"https:\/\/andyparkes.co.uk\/blog\/index.php\/author\/andyparkes\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/","og_locale":"en_US","og_type":"article","og_title":"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog","og_description":"I may have mentioned once or twice over the last couple of weeks I\u2019d been invited to the Manchester SBSC group to deliver the presentation I gave at AMITPRO a few months ago. So last Thursday I made the trip up to Manchester and as I\u2019ve done every time I\u2019ve presented to a user groupRead More","og_url":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/","og_site_name":"Andy&#039;s Techie Blog","article_published_time":"2010-08-20T16:32:53+00:00","article_modified_time":"2010-08-25T07:38:44+00:00","og_image":[{"url":"https:\/\/andyparkes.co.uk\/blog\/wp-content\/uploads\/2010\/08\/wlEmoticonsmile.png"}],"author":"Andy Parkes","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Andy Parkes","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/","url":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/","name":"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester - Andy&#039;s Techie Blog","isPartOf":{"@id":"https:\/\/andyparkes.co.uk\/blog\/#website"},"datePublished":"2010-08-20T16:32:53+00:00","dateModified":"2010-08-25T07:38:44+00:00","author":{"@id":"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/3534e8ac6b1bec765cd061feff56679d"},"breadcrumb":{"@id":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/andyparkes.co.uk\/blog\/index.php\/2010\/08\/20\/sharepoint-as-a-help-desk-on-tourmanchester\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/andyparkes.co.uk\/blog\/"},{"@type":"ListItem","position":2,"name":"&lsquo;SharePoint as a Help Desk&rsquo; On Tour&ndash;Manchester"}]},{"@type":"WebSite","@id":"https:\/\/andyparkes.co.uk\/blog\/#website","url":"https:\/\/andyparkes.co.uk\/blog\/","name":"Andy&#039;s Techie Blog","description":"Professional Geek","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/andyparkes.co.uk\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/3534e8ac6b1bec765cd061feff56679d","name":"Andy Parkes","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/andyparkes.co.uk\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3824cbf53df51d7ca5cf809b6ad81a157fbfff2292e36ab8666f04ddad06bfcc?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3824cbf53df51d7ca5cf809b6ad81a157fbfff2292e36ab8666f04ddad06bfcc?s=96&d=mm&r=g","caption":"Andy Parkes"},"description":"Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.","sameAs":["http:\/\/www.andyparkes.co.uk\/blog"],"url":"https:\/\/andyparkes.co.uk\/blog\/index.php\/author\/andyparkes\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pmvJ6-dw","jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":1,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/838\/revisions"}],"predecessor-version":[{"id":839,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/838\/revisions\/839"}],"wp:attachment":[{"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/andyparkes.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}