I originally started another post that would mention this but I’ve decided it deserves a post all on it’s own Over the last few days I’ve been playing with the new Xbox features (that’s the post I started, it’s on the way!) When I first turned my Xbox on there was a handy little video
Month: November 2009
Customer Service and Service Delivery – Get it right!
I’ve not written a post like this in a while! I’ve had a couple of experiences over the last few days that reinforces how customer service and service are not mutually exclusive You need to get them both right if you want your business to stand out from the rest. This sort of thing is
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My Windows Phone – HTC Touch 2 and Mobile Madness
Let’s get something out of the way – I don’t want an iPhone :-p No that’s out the way back to the post… Our mobile contract recently expired so I try to approach this in a reasonably simple manner 1) Is the price plan fitting our needs? If it is then I don’t really want