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  • The good part of the job

    Posted on September 21st, 2007 Andy Parkes 3 comments

    We finished a new SBS install a little while back. We gave them a few weeks to “bed in” after the transition to SBS 2003 with the intention of going back a few weeks later and going over some of their new features and capabilities. Since then the client has had a very busy schedule so the meeting didn’t happen until today

    I mentioned at the time (here at the bottom of the post) how i was looking forward to showing them some of the new stuff

    Today just reminded me how great it is when your showing people how the technoglogy can help.

    Their previous system was a Windows 2000 server that was just serving files. They used Outlook to individually collect their own email from hosted POP3 mailboxes

    I spent about an hour just running through a few things that are probably really simple to me and you but if you don’t know the functionality is there you can’t use it. Just some the stuff I went through included, calendars (sharing, meeting requests, meeting scheduling), sharing contacts, tasks (assigning to other people, reminders). This was after i’d done RWW and OWA. They just sat there with their jaws on the table for about an hour and half. When i introduced SharePoint it blew them away!

    It’s a nice feeling when they realise how some of this stuff will help them in a big way and it’s because you have helped them. Just watching them bounce ideas off each other is fantastic

    Job satisfaction at it’s best!

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    Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. He is also Microsoft Partner Area Lead for 2012-2013 and coordinates AMITPRO which is a peer group for IT Professionals in the Midlands area. He also isn't a fan of describing himself in the third person.

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    3 Responses to “The good part of the job”

    1. It’s a great feeling isn’t it? I still get the buzz now. I demo’d their new SBS system to a new startup client last week. The staff in this particular client had come directly from the Enterprise arena to their new “jobs”, but exclaimed that they now had more features and flexibility with SBS than they’d ever had with their old Enterprise-grade IT systems. 🙂

    2. Hey there,

      I was down for seeing the virtualisation technology part aswell – However – some far more real than virtual problems got in the way for the day…

      But I was there at the Vista “show n tell” – Did it amuse you that there was an issue about backing up Home server stumbled them, and they didnt answer my text about how does a Home server interact with an SBS network…

      Still – I’ll have to stick one on and see I suppose…

    3. Thanks for the comment Julian

      The home server backup question certainly threw them

      I sent a couple of text questions to both sessions that didn’t get answered too!

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