SBS 2008 RC 0 – Stop Error 0xc00000e9

So unless you’ve been hiding under a rock i’m sure you know that SBS 2008 RC0 Public Preview was made available today (You didn’t know? Get it here -you’ll only need the first disc for the standard install)

So I downloaded my copy this morning and I just so happen to have a lovely new HP ML350 sitting in the workshop that I’ve been putting through it’s paces before it goes out for an installation in a couple of weeks so I thought I’d install it on there before i put in my (slower) test machine

I popped the disk in fired up the server and the setup process started with a progress bar informing me that “setup is loading files”

It got about a quarter of the way through and stopped. Then about a minute later the screen went black and a got a message from the “windows boot manager” saying

STOP

ERROR 0xc00000e9

An unexpected I/O error has occurred

The partly helpful error description suggests that either some removable media has been unplugged or they is a hardware failure

Now I’m panicking a little as this is brand new server is being put into production soon, nothing has been unplugged and all the hardware is brand new and up until now fully functional

I did some searching which didn’t turn up much. I followed some half leads and deleted the partitions on had and tried changing the boot order to no avail

I went back to the beginning and noted how the error was talking about removable media. Only piece of removable media in use is the DVD i’m installing from

I copied the downloaded image to a difference PC and burned a new disc using a different piece of software and volia!

Problem solved.

As I’m typing this I’m just waiting for the setup process to finish

I used ISO Recorder (for Vista) for the first failed burn (which in the past has had good recommendations so I’ll burn some more discs and look into this

The successful disc was with Roxio Easy Media Creator that came bundled with one of our HP systems

The install should be finished in about ten minutes so i’ll get my first proper look at SBS 2008!

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Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.

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5 thoughts on “SBS 2008 RC 0 – Stop Error 0xc00000e9

  • I’ll be honest i was trying to figure out how to submit a bug when i decided to try a fresh DVD

    I was going through in my head what i needed to put in the but bug report when the idea popped into my head!

  • I’m having the same problem with a 64-bit version of windows vista. I’m going to try this tonight to see if it elevates the problems wish me luck I will post my results!

  • Hey Andy,

    Thanks a lot! You helped us out of bind! For us, it was just the opposite, using Roxio with 16x speed discs failed. I used 8x discs at 4x speed burned with ISO Recorder. The server in question is 4+ years old, so it may not have supported a disc burned at that speed, or that media. Dunno, but it was your logic that got us the solution!

    BobD, Normal, Illinois USA

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