Andy and SharePoint @ June AMITPRO Meeting

Yeah i know….me again.

We’ve had a speaker drop out at short notice so I’m going to speaking at AMITPRO this month. The topic is one you’ll probably know is something I quite like talking about – SharePoint!

My presentation will be titled – SharePoint as a Helpdesk

I’ve had the idea for the while so it’s something Guy and I have been sort of keeping in reserve just in case we had any issues with speakers so I finally get to roll it out this month.

So what exactly do I mean by SharePoint as a Helpdesk?

One thing I’ve found when talking to other partners is that because SharePoint is such a flexible (large?) product is that many of them find it difficult to get into quickly. I can understand this as it can be an awful lot to take in.

However, I really do think many partners are missing out on revenue opportunities because of this! Now that don’t necessarily mean you need to instantly became a master in SharePoint but if you have a basic understanding of what it can do then you can always partner with a company that does if you have a client who might benefit from such a solution.

Partnering with other companies is something SBSC partners are good at!

So….what I’m going to try to do in the time I’ll have is to create a basic helpdesk. All IT companies know what a helpdesk is and what sort of functionality it needs so we can create a quick and dirty SharePoint application that showcases what SharePoint can do.

I’ll be touching on,

Lists and Libraries.

Columns and Views.

Content Types and E-mail Integration.

Web Part Pages and Web Parts.

SharePoint designer and Workflows.

Office integration and Mobile access

And if there is time another topic I like to shout about…InfoPath 🙂

Time depending of course!

Our other speaker is Dell Quinn from Microsoft.

She’s going to talk about the changes to the Microsoft Partner Network and how it’ll impact Small Business Specialists.

All this as well as the usual pre and post event banter that goes on at any AMITPRO event!

As always guests are more than welcome. If you’ve never attended a user group event we’ve love for you to come along.

If you’d like to know more than leave a comment here, visit the AMITPRO site or get in touch with me directly (or on Twitter)

Look forward to seeing you there!

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Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.

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