Task Manager Closes Straight After Opening

I was trying to install a program on my laptop and was having some problems. It looked like the installer was stuck so I wanted to use task manager to kill the process.

Unfortunately, as soon as I opened Task Manager it would immediately close.

I had seen something like this a long time ago where a piece of malware would kill any system tools you might use to remove it. A quick search with the words “Task Manager Closes” all seemed to point to that.

Everything else seemed ok but I decided it wouldn’t hurt to check that out so ran a variety of anti-virus tools that all came up with nothing.

Task Manager doesn’t really have much in the way of logs so I decided to have event log open as I opened task manager and see what events were generated.

This one jumped out at me in the System log…a crashed display driverUSBDisplayEvent2

As soon as I saw this I knew what it was

The previous week I was with a customer for a presentation. My laptop has a HDMI port for connecting to external displays. The projector was only VGA but that’s fine as I carry a HDMI to VGA adapter for when that happens. Unfortunately I couldn’t get my laptop to work with the projector. I tried a new cable, a different projector and screen to no avail so I figured there was a problem with my adapter (there was…I ordered a new one and had no problems)

But to try and get out of my predicament so I could do my presentation I turned to the USB to VGA adapter I also keep in my bag.

I’ve had a ton of issues with this so it’s only really in my bag as a last resort. This was one of them…so I duly installed the driver and rebooted. Still no luck..so I gave up on that and managed to find another laptop that had a VGA output and made do with that.

But that meant the driver for the USB to VGA adapter was still installed. This is the entry from Add/Remove Programs

USBDisplay2

Removed, rebooted and all is well!

TaskMan


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Andy Parkes is Technical Director at Coventry based IT support company IBIT Solutions. Formerly, coordinator of AMITPRO and Microsoft Partner Area Lead for 2012-2013. He also isn't a fan of describing himself in the third person.

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