Good ol’ Vlad

I love reading Vlad’s blog because he says it as he sees it which is a quality i like as you always know exactly where you stand. My business partner is exactly the same but he wont be blogging anytime soon! His latest post is the second in the “Vlad’s school of customer service” observations I’ve been

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How Secure Is Your Wireless?

I was driving home from work yesterday and heard a feature on the radio about unsecured wireless access points in homes. It followed the arrest of two people who had been using someone else’s broadband via a wireless connection. I talk to lots of people through work and you would not believe the amount of

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Dell Vista Express Upgrade Issues Still Going on in April!

** Update ** As always happens in these situations the day after i posted this the upgrade kit arrived in the post. My Dad is still annoyed that it took four months and probably wont buy anything from Dell for some time (if ever) ***** I posted a while back about how my Dad had bought a new Dell machine

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Express Upgrade? Whats express about it?

** Rant warning ** My Dad was looking to buy a new pc. He had a modest budget but was keen on getting Windows Vista He decided to buy a Dell PC with Windows XP Media Centre Edition installed and take advantage of the Express Upgrade offer so that he could still get Vista As soon

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How does anyone do business?

Good post today from Susanne about problems with distributors. This is something I have had to learn lots about over the last couple of years as I’ve become more involved on the business side. It’s very frustrating when your account manager isn’t tuned into your needs. An example of bad management happened recently. I’m not

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SharePoint Calendar Missing Events Problem

One our customers recently started using SharePoint. Because of the nature of their business sometimes it feels like SharePoint was developed with them in mind! One of the things they wanted to do was keep track of room bookings. Pretty straightforward. They decided to have four seperate calendars (i suggested one calendar with a room field

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Can’t wait for this to take off!

I haven’t commented anything about the CES as everything has generally been said elsewhere However i stumbled across a video on Techeblog It’s basically an LCD screen that shows a different image depending on the angle your viewing from One of the applications mentioned in the video is that you could have one screen in

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SMTP Relaying

Uh oh, two rants in a row! We have a customer that uses a database application. Part of this application allows you to bulk e-mail people on the database (lets call them clients!) The software gives you two options 1) Let Outlook do the heavy lifting 2) Specify an SMTP server and the software will send

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