I just found an article on the BBC News site titled, It’s not the Gates, it’s the bars As I started to read down this I thought it was a journalist with a Microsoft grudge who hadn’t done his research and it wasn’t until I got to the end that I realised this wasn’t exactly
Category: Rants
Buy Now, Try Later
I’m not going to name and shame this time but was a little disappointed at a recent response i got to a query Basically “Company X” had a hosted service i was interested in. I wanted to know how their management tools worked on a day-to-day basis. I’m already a customer with them so i
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Shame on you Konami
I never thought i’d say this but i dont think i can play Pro Evolution Soccer 2008 anymore…. I’ve been a huge fan of this series of football (soccer) games since it’s early incaration as International Superstar Soccer on the SNES The previous version was the first on the XBox 360 and while it was deemed a success many
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High Definition Future
I’ve recently ventured into the high definition video arena when i picked up the HD-DVD add-on for my XBOX 360. I love the extra quality i get with my games so moving to a better film experience appealed to me. I’ve got gripes with HD formats but i’ll get onto that in minute First up
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Expert Advice
If your a regular reader of this blog you know i don’t really go in for scathing attacks….but bear with me on this one Last week i needed to go see a client to change a suspect hard disk. I took an IDE drive with me as i had new one in the office which
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Certification Renewals
The first post on James new blog reminded me of something that i’ve been querying recently I’ve been working with Sonicwall products for years. It started in my previous job so made sense to continue to use them when we started our company. One of the things i did was to take the official training
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It took how long?
Yet another customer service rant..i hate posting about it to be honest but if no-one complains then it’ll never get sorted! I decided to treat myself to a new gadget this week. I wanted to get the HD-DVD add-on for the XBox. Having a quick look around and PC World have a “web only offer” thats
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If the experts are giving this sort of advice what chance do we stand?
Wireless security is something pretty important to us all. Most people understand that we need to make sure we’ve covered to stop other people jumping on the network (which your paying for!) However most end users / business owners don’t understand what to do to make them the most secure Why should they understand the
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My Bad Customer Service Experience
I still haven’t played Halo 3 🙁 Reason being i don’t have a tv to play it on. The whole experience of getting it repaired has been terrible. After Susanne’s recent customer experience post i thought i share as well I was told that an enginner would visit the house, if he couldn’t repair it they’d
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Closure on closure
A while back i posted and had a moan where i worried we may be losing customer for sticking to our principles (original post here) and was worried the client may end up getting a nasty sting if they went with what on the surface appeared to be a vastly cheaper quote I then posted